Our One Year Extended Warranty covers any of our Sterling Silver 925 Rings. Warranty Starts from the day the item has been delivered, or when warranty has been purchased. Please email us at firstname.lastname@example.org with your order number and photos of your item. We will evaluate your situation and decided whether or not your item is eligible for coverage under our warranty. If eligible you will receive a replacement.
We do not cover lost or stolen jewelry
- Our warranty does not cover defective or damaged items from wear and tear or any misuse of the product.
- Please make sure to follow our jewelry care guide to keep your items sparkly and new. Sterling Silver can tarnish over time, but can be polished to look as good as new again. Please refer to our care guide.
USA: Free shipping over $75
Canada: Free shipping over $125
Rest of the world: Free shipping over $200
All orders under these values:
USA: Flat rate $6
Canada: Flat rate $10
Rest of the World: Flat Rate $14
Need your items quicker? We offer expedited shipping with UPS!Cost is calculated at checkout.
SHIPPING & HANDLING
The processing time for orders is 1-5 business days. After that the order is shipped delivery time within the United States is 2-5 days, and 10-40 business days internationally. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States. We offer package protection with Route and highly recommend keeping this on your order. This will cover you incase your package gets lost or stolen.
*DUE TO COVID SHIPPING DELAYS MAY OCCUR, WE HAVE NO CONTROL OVER THIS*